Terms and Conditions

Article 1 – Definitions
Article 2 – Identity of the entrepreneur
Article 3 – Applicability
Article 4 – The Offer
Article 5 – The Agreement
Article 6 – Right of Withdrawal
Article 7 – Costs in Case of Withdrawal
Article 8 – Exclusion of Right of Withdrawal
Article 9 – The Price
Article 10 – Conformity and Warranty
Article 11 – Delivery and Execution
Article 12 – Continuous Transactions: Duration, Cancellation, and Extension
Article 13 – Payment
Article 14 – Complaints Procedure
Article 15 – Disputes
Article 16 – Additional or Diverging Provisions

Article 1 – Definitions

In these conditions, we understand:

  • Cooling-off period: the period during which the consumer can decide to cancel the purchase;
  • Consumer: a natural person who does not act on behalf of a company or profession;
  • Day: a calendar day;
  • Continuous transaction: a transaction that involves multiple deliveries or services over an extended period;
  • Durable medium: a means that stores information personally addressed to the consumer for a long time;
  • Right of withdrawal: the option for the consumer to withdraw from the purchase within the cooling-off period;
  • Model form: the withdrawal form provided by the entrepreneur;
  • Entrepreneur: the natural or legal person who offers products or services to consumers remotely;
  • Distance contract: a contract concluded without physical contact between entrepreneur and consumer;
  • Distance communication technology: means to conclude a contract without physical contact;
  • General Terms and Conditions: these conditions of the entrepreneur.

Article 2 – Identity of the entrepreneur
Hippie-trail, Veilingkade 9 4815HC Breda
Email address: info@hippietrail.eu
Chamber of Commerce number: 88352781

Article 3 – Applicability

These conditions apply to every offer of ours and to all agreements. Before the agreement is concluded, the consumer receives these conditions. If this is not possible, we will inform the consumer how to view the conditions and that they will be sent free of charge upon request. If the agreement is concluded electronically, the text of these conditions can be made available to the consumer electronically so that it can be stored by the consumer. If, in addition to these general terms and conditions, specific product or service conditions are also applicable, these conditions also apply.

Article 4 – The Offer

Each offer contains complete and accurate descriptions of the offered products and/or services. All offers are without obligation and can be adjusted by us. Images and specifications are indicative and cannot lead to compensation or dissolution of the agreement.

Article 5 – The Agreement

The agreement is concluded upon acceptance of the offer and compliance with the set conditions, and after receipt of payment. After acceptance, we confirm the agreement/order electronically. We take appropriate technical and organizational measures to secure electronic data transfer. With the product or service, we provide relevant information in accordance with these conditions.

Article 6 – Right of Withdrawal

The consumer has 14 days to dissolve the agreement without giving any reason. During the cooling-off period, the consumer must handle the product and packaging carefully. To use the right of withdrawal, the consumer must make this known within 14 days via the above-mentioned email address.

Article 7 – Costs in Case of Withdrawal

If the right of withdrawal is used, the costs of return are for the consumer. We refund within 14 days of withdrawal, provided the product has been received or proof of complete return is provided, and the product is not damaged/used, the purchase amount of returned products. The returned products must not have been worn or used. Clothing must be protected against staining/damage by makeup, deodorant, smoke, and similar when trying on. If clothing is damaged by the above, we reserve the right to withhold cleaning/repair costs from the refund. In these cases, the consumer has the option to still purchase the items at the original offer. Shipping costs must be paid by the consumer. We always think along for a suitable solution. If you have any questions, please contact us via the above email address.

Article 8 – Exclusion of Right of Withdrawal

Exclusion of the right of withdrawal is only possible under the conditions mentioned in this article. Products that are not suitable for return due to their nature can be excluded from the right of withdrawal. Think of hygiene products such as - Perfume - Earrings, underwear, etc. This will always be stated with the article.

Article 9 – The Price

Price errors reserved. If a mistake was made in the offer price, we reserve the right to cancel the order. In this case, the consumer has the opportunity to pay the difference. All prices in the offer of products or services include VAT.

Article 10 – Conformity and Warranty

We guarantee that products and services comply with the agreement, the specifications, reasonable requirements of usability, and legal provisions and regulations. A provided extra warranty never limits the legal rights and claims that the consumer can make.

Article 11 – Delivery and Execution

We take the greatest care in receiving and executing orders. The address given by the consumer to us applies as the place of delivery. We execute accepted orders and their shipment within 10 days unless a different delivery term has been agreed upon.

Article 12 – Continuous Transactions: Duration, Cancellation, and Extension

Not applicable

Article 13 – Payment

The agreement is only concluded after payments by the consumer. The consumer must report inaccuracies in payment details to us immediately. In the case of payments with a credit card, Visa, or PayPal, the costs for these payments are passed on to the consumer. Free payment options are always offered.

Article 14 – Complaints Procedure

Complaints about the execution of the agreement must be submitted to us in full and clearly described within 7 days by email at the given email address.

Article 15 – Disputes

Only Dutch law applies to agreements between us and the consumer to which these general terms and conditions apply.

Article 16 – Additional or Diverging Provisions

Additional or diverging provisions may not be to the consumer's detriment and must be recorded in writing or in such a way that they can be stored by the consumer.